Net Radar

Frequently asked questions


Net Radar monitors your VPN connection on two levels:

  1. On an internal level Net Radar monitors all VPN related network events. Net Radar knows when a VPN connection is created, and when it's ended. On the Mac this works even when Net Radar isn't on the foreground. This works both for VPN connections configured in the network settings of your Mac, iPhone or iPad, and for VPN connections made by custom apps that most commericial VPN service providers offer you to use.
  2. The second level of monitoring is outside your device. When a VPN connection is made, a GeoIP service is called to determine the new public IP address, geographical location and other metadata of your new connection. This is being compared with baseline data of your unprotected connection. When a comparison between the baseline data and the current data indicates a private connection, then your VPN connection is considered to be correctly working.
Please run the Net Radar Setup Assistant to change the GeoIP service used by Net Radar. You can rerun the Setup Assistant by selecting the 'Start Setup Assistant' menu item in the menu of Net Radar. Right click on the status bar item of Net Radar to display the menu. Or alternatively, press the Settings icon on top of the popup of Net Radar.

Follow these steps to select another location server:

  1. Open the Settings tab view.
  2. Open the General section. This section shows a list of available location services. The location service that's currently used, has a check mark.
  3. Tap on another location service.
  4. A popup will show the results of the selected location service.
  5. Tap Save if you like the results and speed of the location service.

Selecting another service is only possible when VPN is disabled. The reason is that a new baseline is generated with connection and location metadata is generated when you select a new location service. More info about this can be found in 'Changing preferences', section 'Baseline preferences'.

Follow these steps to completely disable warning notifications without losing the coloured location text in the status bar:
  • Open the Preferences panel of Net Radar. This can be opened by clicking on the 'Preferences' menu item in the menu of the Net Radar item in the status bar. This menu appears when you right-click (or Control + click) with the mouse on the status bar item.
  • Select 'Notifications' for setting 'Show warnings as'.
  • Open the Notification section in the System Preferences of macOS.
  • Select 'Net Radar' in the list on the left side.
  • Select 'None' for setting 'Net Radar alert style'

Follow these steps to suppress notification alerts of Net Radar:

  1. Open the Settings app.
  2. Select the 'Net Radar' app on the left side.
  3. Tap on 'Notifications'.
  4. Disable setting 'Allow Notifications'.

Net Radar uses technology that works independent of the technique used by VPN services. Therefore, Net Radar should work with most VPN services.

Net Radar has been successfully tested on OS X 10.11 and newer with following commercial VPN services, using the latest versions of the custom VPN software provided by these services:

Service Software version Remarks
Cloak 2.0.15
CyberGhost 5.0.14.12
Hide.me VPN 1.0.5
Hotspot Shield 1.5.2b41
IPVanish VPN 2.2 (231)
NetShade 7.0.3 (97) Concerns direct download version
Private Internet Access 72
PrivateTunnel 2.7.0.9
ProXPN 4.5.0.0
Spotflux 2.11.2
TunnelBear 3.0.16 (495)
Tunnelblick 3.7.1b (4813) This is actually not a service, but an open source OpenVPN client.
Viscosity 1.5.11 This is actually not a service, but a commercial OpenVPN client.
VyprVPN 2.8.0
WindScribe 1.70 (4)

Net Radar has also been tested with the built-in VPN software of macOS, using L2TP, PPTP, IPSec and IKEv2 configurations. Where are happy to add more services to this list if you share us your experiences with your VPN service and related software. Just send a message to feedback@betamagic.nl, with inclusion of the software version and the macOS platform version.

Net Radar has been successfully tested on iOS 10.3 and newer with following commercial VPN services, using the latest versions of the custom VPN software provided by these services:

Service Software version Remarks
Betternet 3.3.21
Hide.me VPN 2.6 It may necessary to disable setting 'Monitor transient connection'
Hotspot Shield VPN 3.8.0
OpenVPN 1.1.1
Opera VPN 2.0.2
Private Internet Access 2.2.1 Current version 2.2.2 seems to be broken.
Speedify 5.4.1
TunnelBear VPN 2.7
Windscribe 1.15

Net Radar is available as an iOS app , as a standalone macOS app and as add-on in Download Buddy. This matrix compares the three editions:

Feature Net Radar
iOS edition
Net Radar
macOS edition
Net Radar
add-on
Detects and shows the status of your VPN connection
Shows public IP address and geographical location of your internet connection
Works with OpenVPN, PPTP, L2TP and IPSec connections
Works with IKEv2 based VPN connections Soon
Monitors your internet connection in the background Limited
Built-in logging console
Today widget with essential connection data
Shows a modal warning when your VPN connection goes down
Stops all active downloads in Download Buddy when your VPN connection goes down
Available in the App Store
Available in the Mac App Store
Available in the Betamagic Store
Available as In-app purchase in Download Buddy